Before purchase
The course detail and checkout flow identify the course, learner, total price, currency, format, schedule where applicable, and course-specific cancellation terms. Paid checkout remains blocked when those terms or the verified payment provider are unavailable.
Records and review
Orders, payments, refunds, enrollment access, commission snapshots, and teacher obligations are recorded separately. Refund and dispute actions require authorized staff, a reason, provider reconciliation, and an audit entry. Teacher earnings remain held through the configured refund window.
Contact
For a purchase question, provide the order number and account email through the support form. Never send card details.